613-935-4044

Policies


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Privacy Policy

Privacy of personal information is an important principle to Simply Wellness Studio. We are committed to collecting, using, and disclosing personal information responsibly, and only to the extent necessary for the goods and services we provide.

The primary purpose for collecting personal information such as age, health history, personal activities, and views and beliefs is to ensure that we provide the best treatment possible.  All personal information is kept in a secured area, and only trained staff is permitted to handle such information. Should you wish to view your own personal file, please let personnel know, and we would be happy to provide the information we hold about you. 

Cancellation, No-show, and Late Arrival Policies

Cancellations may be made up to 24 hours prior to the client's scheduled appointments by phone or e-mail. Clients failing to provide notice within the 24 hour policy will be required to pay a $50.00 cancellation fee. 

Missed appointments without notice will be sent an invoice and charged for the full amount of service scheduled. 

Late arrivals will only receive the amount of time left to the clients scheduled appointment, however as our time is valuable, you will be charged full price of your service. Out of respect for all other clients, we do not give additional time for late arrivals. If you believe you may be late, please notify us as we may be able to adjust your appointment and avoid late fee's.